Refund Policy & Shipping

Due to the hygienic nature of our products, we cannot accept physical returns or exchanges.

Online Purchases

If you placed your order online (www.honeynaturals.com), please inspect your order upon reception and contact us @ hnpremiums@gmail.com within 15 days if the item is defective, damaged, or if you received the wrong item. We will do our best to assist in resolving the issue.

• Shipping time may vary depending on the shipping option you select. Priority typically 2-3 business days, standard 5-7 business days.

• If the package was delivered to the correct address but was stolen from the delivery location, Honey Naturals is not responsible for replacing or refunding the package.

• Shipping charges from the original order are non-refundable.

• Photos of the package and damaged product are required for faster resolution. Please include them when contacting our team.

Shipping Orders

Incorrect Address Entry

Please ensure that your shipping details (address, unit, zip code, etc.) are correct before completing checkout, as no changes can be made once an order is placed.

Honey Naturals is not responsible for items delivered to an incorrect address due to customer input errors or autofill mistakes. Refunds or replacements will not be issued in such cases.

For any questions or concerns, feel free to email us at hnpremiums@gmail.com . We appreciate your support of Honey Naturals!